User Exits In Sales Document Processing – System Modifications – SAP Library Order reason codes – specific to sales order type Userexit, concept of Ztable (important and used frequently) Propose order quantity in return sales orderįunctionality – make order reason a “mandatory” field in RE process, useful for reporting
Return Sales order – update of Item category changeģ. If re order created without reference, then manually the “correct” item category needs to be input (in place of default, coming from item category determination table T184)
How to handle “after” goods are returned to the company? Give credit to customer, supply the goods free of chargeįunctionality – SDF, key configurations in SDF – no billing, delivery block, any pricing?, copy control related to creation of SDF orderįor credit memo process there is a dedicated billing type G2 Promotional sale, customer can not return the goodsīlock sales order items for return orders SALES RETURN for the material sold before SAP implementation
Understanding the issue – is it related to transaction data OR related to configuration? OTC and RE cannot be in the same sales order! This is not the way it should be configured Example below ZCR (credit memo request) > ZRE (return billing type). “Mixing and matching” document types of different processes.Understand copy control – at header and item levels. If copy control does not exist between sale and re process, then RE order cannot be created with reference.
For promotional sale, customer can not return the goods, below link – Design of promotional sale process.sale and return), document category is one of the important settings which determines how a process will behave, how data will be stored, how SAP will keep track of data. Flow of goods can be forward and backward (i.e.For what business scenario should we design SDF? After return order creation, there could be re delivery, re credit memo or SDF.